What does your role as a Global Services Program Manager entail?
I am currently responsible for expanding the FireEye as a Service capability overseas, specifically in Asia-Pacific & Japan. In order to
successfully establish the FireEye as a Service footprint in a new market,
FireEye must focus on defining the operational (hiring, service delivery,
localization) and GTM (sales, enablement, channel) strategies. I work with various
business units to glue the pieces together and ensure the team executes on what we’ve
defined within our desired timeline.
What classes or programs prepared you for your internship and future at FireEye?
I studied Marketing at Santa Clara University. My favorite class that I took at school was an entrepreneurship
course where my team and I had to develop/invent a product and write a business plan,
develop a marketing and sales strategy, and present the final product in front of select entrepreneurs.
This helped me prepare for my current role by teaching me how to work and interact with a
team, write, and execute a business plan.
What do you wish you had known before your internship?
Spend your internship talking with as many people in the company as possible. Each business unit is responsible for something different to help FireEye be successful,
therefore each business unit and individual will have a different perspective on their role
and the technology. The more people you talk with will also help you identify what you are
and are not interested in pursuing as a career a lot faster.
Do you have any tips you learned during your internship you would like to share?
The most impactful tip I received was to not hesitate to ask questions, knock on doors,
try something new, or be scared to make a mistake. Each of those things are necessary for
Do you have any advice regarding resumes and what to include/not include?
Tailor your resume to the job you are applying for. If you are applying for a sales position,
incorporate talking points into your resume that specifically relate to your experience and
strength in sales. Incorporate the things that you feel are important and relevant for the
position, regardless of what it is.